Terms & Conditions - Kayaking Adventure Holidays

Thank You

Thank you for considering a Packaged Sea Kayaking Adventure Holiday with Sea Kayak Travel / Sea Kayak Jervis Bay. Please find listed below Terms and Conditions of Booking, including Deposit and Balance Requirements and suggestions to ensure all details are complete and you have adequate coverage within the booking and participation process. Please also view our Frequently Asked Questions for answers to those common enquiries that arise to assist with your decision making.Learn More >

Travel Insurance

We recommend that you should take out an adequate Travel Insurance Policy to cover all possible events. As Deposits are required well in advance of a given trip, you should ensure that you will be covered in the event of your need to cancel, as deposits are non-refundable due to the Small Group Sizes and that our groups are secured by payment of significant deposits by Sea Kayak Travel / Sea Kayak Jervis Bay Australia. Your Travel Insurance should cover you in the event of Illness both before trip and during the Adventure and should be of correct region and coverage as per the Insurance Outline of the given provider. Learn More >

Deposit and Balance Requirements

A non-refundable deposit is required for all Packages and is required to secure a booking. Final Balance is payable 90 days before departure. Failure to comply may result in tour cancellation and forfeit of deposit. Variations to above may exist, it is client’s responsibility to be aware of conditions applicable to the specific tour. Learn More >

Cancellations

(a) Bookings cancelled at any time after confirmation are subject to the forfeit of deposit, including any additional deposits required by suppliers. 
(b) In addition to this fee are any charges made by the hotel, tour operator, or other principal. This can amount to up to 100% of total land arrangement costs, particularly when cancelling tours and other arrangements within 45 days of departure. You should check what additional cancellation fees apply (if any) before paying deposit. 
(c) Airfares – Where Airfares are included in packages A cancellation charge, up to 100%, may be applied depending on the conditions of the airfare. . Learn More >

Altered or Incomplete Services Rendered

Sea Kayak Travel / Sea Kayak Jervis Bay and Our Partner Operators reserve the right to change, alter or cancel an activity in the event of unsafe, perilous weather, transport delays, strikes and other causes, including Natural Disasters, Acts of Military Take Over and Acts of War. It is your responsibility to ensure Travel Insurance is adequate to cover and reimburse you for any of the above mentioned. Sea Kayak Travel / Sea Kayak Jervis Bay will seek refunds and endeavour to obtain refunds based on failure to provide a service, by Operators and Accommodation Providers, but will not be held responsible for refunds not forthcoming.. Learn More >

Group Departures

Are based on a minimum number of participants travelling together. Price may increase if numbers are not reached. Increases, although unlikely, may also occur due to currency and other fluctuations without notice.Learn More >

Pricing

Sea Kayak Travel / Sea Kayak Jervis Bay Package Prices are based on Custom Packages negotiated with Tour Operators, Transport providers and Accommodation Providers and where possible include Local Taxes and Service Fees. Where Group Packages include Domestic and International Flights it is not possible for cost of these Tours to be broken up. Prices do not include Gratuities or Tips for services rendered.( Please see Gratuities and Tips Below ). Learn More >

Late Bookings

Where Bookings are made 90 Days from the an International Trip, an admin charge of $50AUD will apply to cover Telegraphic Transfer Fees and Administration Costs as Sea Kayak Travel / Sea Kayak Jervis Bay will need to make additional payments to cover the new booking to our providers as all trips are paid up 90 Days in advance to secure our Package Prices..Learn More >

Amendments to Trip Itineraries

In uncertain Economic periods and resultant Instability, and Exchange Rate Fluctuations, Sea Kayak Travel / Sea Kayak Jervis Bay reserves the right to change or amend Package Prices as required, and although no change to Price and Itineraries is anticipated, changes may be made with little or no notice to ensure a safe and viable Adventure. Learn More >

What is included in the Package Price

Each Trip undertaken by Sea Kayak Travel / Sea Kayak Jervis Bay is different and has varied inclusions. Please see the particular brochure or Web Page for your intended trip as inclusions are outlined and where possible we have included essential services which for the most part form the Ideal package. Learn More >

Gratuities and Tips

Although in most regions around the World, the payment of tips and Gratuities is not required, however, in North America this practice is common place and can vary depending on the service provided. Please not that we do not include gratuities in any of our packages and recommend that you expect to pay some type of Gratuity for Kayaking and Restaurant Services when travelling through Europe, Canada and North America in particular. Please contact one of our Team Members to Discuss this practice, and we can offer advice, as to the recommended protocol.. Learn More >

Resposibilities

Sea Kayak Travel / Sea Kayak Jervis Bay will always do our best to make sure your Sea Kayaking Adventure Package deliver exceptional value for money and a satisfactory Holiday, and we accept responsibility, but only to the extent of, any loss or damage sustained by you as the result of negligence of that of our employees. Sea Kayak Travel / Sea Kayak Jervis Bay cannot accept any liability for acts, omissions, or default, whether negligent or otherwise, of those airlines, coach or boat operators, tour operators, shipping companies, hoteliers or other persons providing services in connection with your holiday pursuant to a contract between themselves and yourself (which may be evidenced in writing by the issue of a ticket, voucher, coupon or the like) and over whom we have no direct and exclusive control. We do not accept liability in contract or in tort (actionable wrong) for any injury, damage, loss, delay, additional expenses or inconvenience caused directly or indirectly by force majeure or other events which are beyond our control, or which are not preventable by reasonable diligence on our part including but not limited to war, civil disturbance, fire, floods, unusually severe weather, acts of God, acts of Government or of any other authorities, accidents to or failure of machinery. You should expect to enter into a Contract with our Tour Operators and Transport Providers that will involve the completion of Medical Statements and Liability Release and Express Assumption of Risk. Sea Kayak Travel / Sea Kayak Jervis Bay have established relationships only with quality operators that hold the correct permits for the given activity and hold the necessary Insurance and Risk Management Policies. We will, where possible, have all paperwork completed prior to departure..Learn More >

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